Elena Rostova
Customer Experience & Support Auditor
Market Experience: 5+ Years
Biography & Professional Background
Elena Rostova specializes in customer support evaluation and dispute resolution frameworks. With over 5 years of experience in forex support environments, she conducts live testing of chat responsiveness, broker escalation channels, and local language support services.
Core Expertise
- Multilingual Support
- Support SLA auditing
- Conflict Resolution
Worked At
- Alpari Support Desk
- Forex Brokers Verified
Broker Reviews Evaluated by Elena Rostova
The following brokers have been independently audited, tested, and rated by Elena Rostova under our strict 8-stage anonymous testing framework.
Aaafx forex broker review...
ActivTrades forex broker review...
BlackBull Markets is a New Zealand-based ECN broker founded in 2014, regulated by FMA (New Zealand),...
Capital.com forex broker review...
Founded in 1989 and listed on the London Stock Exchange (LON: CMCX), CMC Markets is a world-class mu...
CWG Markets forex broker review...
Deriv forex broker review...
Established in 2001, easyMarkets is an innovative retail forex broker licensed by ASIC, CySEC, and F...
Founded in 2007, eToro is the global pioneer in social trading and multi-asset investing, connecting...
FxPro is a UK-founded broker established in 2006, regulated by FCA, CySEC, SCB, and FSCA, and servin...
ICM.com (ICM Capital) forex broker review...
JustMarkets forex broker review...
Our Review Standards
Every audit overseen by our team follows our standardized evaluation protocol. We require:
- Direct, anonymous account registration with real funds.
- License lookup directly against regulator registers (FCA, ASIC, etc.).
- Real-time testing of live customer service wait times.
- Execution of live deposits and withdrawals of trading capital.
Questions & Queries
For corporate inquiries, advertising opportunities, or questions regarding our testing results, reach out to our team directly.
Contact Us