Elena Rostova
Customer Experience & Support Auditor
Market Experience: 5+ Years
Biography & Professional Background
Elena Rostova specializes in customer support evaluation and dispute resolution frameworks. With over 5 years of experience in forex support environments, she conducts live testing of chat responsiveness, broker escalation channels, and local language support services.
Core Expertise
- Multilingual Support
- Support SLA auditing
- Conflict Resolution
Worked At
- Alpari Support Desk
- Forex Brokers Verified
Broker Reviews Evaluated by Elena Rostova
The following brokers have been independently audited, tested, and rated by Elena Rostova under our strict 8-stage anonymous testing framework.
Pepperstone is an award-winning ECN/STP broker founded in Melbourne, Australia in 2010, now regulate...
FxPro is a UK-founded broker established in 2006, regulated by FCA, CySEC, SCB, and FSCA, and servin...
BlackBull Markets is a New Zealand-based ECN broker founded in 2014, regulated by FMA (New Zealand),...
Our Review Standards
Every audit overseen by our team follows our standardized evaluation protocol. We require:
- Direct, anonymous account registration with real funds.
- License lookup directly against regulator registers (FCA, ASIC, etc.).
- Real-time testing of live customer service wait times.
- Execution of live deposits and withdrawals of trading capital.
Questions & Queries
For corporate inquiries, advertising opportunities, or questions regarding our testing results, reach out to our team directly.
Contact Us